Description of position & purpose

The Project Manager is tasked to coordinate and manage all aspects automation delivery. The Project Manager acts as a main control point for delivery efforts.

Responsibilities

Controls end to end project implementation by coordinating the work of development pods
Ensure all projects delivered within time, scope, quality, and cost constraints
Coordinates with Business Transformation leadership on progress of existing implementations
Assists with resource availability and allocation
Develops detailed project plans to monitor and track progress
Manages changes to the project scope, project schedule, and project costs
Measures project performance using appropriate tools and techniques
Reports and escalates to management as needed
Facilitate and/or participate in cross functional Process Improvement Initiatives and root cause analysis
Implement strategic quality direction into operational guidelines and practices and support ongoing expansion of the quality culture across the organization
Provide support to develop support assets, e.g., tracking tool for operational excellence success stories, tracking of root cause/lessons learned from actual delivery experiences, etc.
Communicate to key management stakeholders on salient quality issues and business opportunities

Knowledge, Skills, Abilities

Strong conceptual and analytical skills with demonstrated outside-the-box problem solving skills
Excellent communication and presentation skills
Healthcare industry experience is an advantage.
Technical Skills include Innovation, Business Process Management, Quality Management, Intelligent Process Automation and Metrics
Experience in Agile concepts and tools
Experience in proactive risk assessment and management in project delivery
Project Management qualification (PMI, PMP, etc.) preferred
Experience in a shared service center environment, with proven experience in Continuous Improvement, Automation, Lean Six Sigma
Demonstrated ability to manage stakeholder relationships across diverse geographies/locations and business units
Demonstrated understanding of ethical behavior, exhibiting ability to ensure his own behavior and the behavior of others is consistent with company standards and values of the organization
Functional skills include Business Analysis, Analytics Solutions Designs, Stakeholder Management, Project Management, Storytelling or Communication, Critical Thinking and Problem Solving, Continuous Improvement, Transformation

Qualifications

Bachelor’s or Master’s degree
Work experience of 3-4 years of relevant experience
Experience in statistical tools, RPA and related projects in RPA, Project Management and Demonstrated strong understanding of Process modeling tools and concepts.
Certified Green Belt from a reputed organization (on par with ASQ, BMGI, ISI, etc.).

IT Project Manager - Robotic process automation (RPA)

About Tenet Healthcare