Position Summary

The Business Continuity Planning (BCP) Director will be responsible for assessing organizational risks, determining business continuity requirements, recommending recovery and continuity strategies to meet those requirements, coordinating the development of plans and the acquisition of resources, and the preparation and execution of the testing of those plans. Assessment of an organization’s risk will include both risks facing the organization both externally and internally and the impact a long-term disaster or outage will have on the organization and its services. Strategies to address these risks and impacts should mediate to the extent possible the risks and impacts and should do so in as efficient and cost-effective manner as possible. Plans and resources must make possible the recovery and continuity as identified in the selected strategies. Planning and preparation will, to the extent necessary, include all organizational staff, to prepare, exercise, and test the recovery and continuity plans. The BCP Director will be responsible for coordinating the necessary work of staff, to build and maintain a project plan based on the selected strategies and will report progress of the program to senior management as appropriate

Essential Duties and Responsibilities

1. Develop business continuity strategy, design, planning, procurement, development, and implementation for GBC service lines and business operations. Responsible for leading and facilitating a comprehensive business continuity program to mitigate operation interruption.

2. Develop and maintain Business Continuity Plans - Those plans necessary to ensure organizational and service continuity despite a disaster or major outage (i.e., business unit continuity plans, redundant systems or applications, call center rerouting, etc.). Assures records, equipment, facilities, and other resources required for recovery are identified and properly maintained as part of the Business Continuity Plan.

3. Actively manage Continuity of Operations (COOP) and mitigate disruption of critical functions, to the greatest extent possible, through disaster preparedness activities, readiness training and exercises.

4. Develop a systematic framework that integrates business continuity and contingency planning at the department, service line, and business unit levels by proactively identifying interdependencies that affect restoration and ongoing operations of critical functions experiencing disruption.

5. Develop and execute recovery programs to ensure minimal loss and the ability to restore operations back to normal or better conditions.

6. Direct and maintain Incident Command Staff in preparation for all types of disasters. Ensure capability to respond to all event types including natural and man-made disasters, pandemic outbreaks and acts of terrorism. Ensure capacity to accommodate demand for response to disasters and public emergencies within business locations ensuring availability, capability to assist, and facilitating all aspects of emergency planning and response

7. Ensure availability of updated, timely critical preparedness training

8. Assess and facilitate emergency preparedness plan upgrades to include disaster mitigation, preparedness, response and recovery

9. Provide and maintain appropriate planning resources to include systematic plans for conducting risk assessments for facilities to accurately reflect vulnerability assessments from an all-hazards disaster perspective

10. Develop and maintain resources to assist in mitigation efforts for top vulnerabilities at hospitals from an all-hazards disaster perspective

11. Lead emergency preparedness training to ensure full competency of all staff.

12. Direct disaster exercises including establishing testing methodologies, scenarios, and plans; coordinates the testing of recovery and business resumption procedures in different functional areas. Assures that recovery procedures are effective for the restoration of key resources, including technology, and for the resumption of critical business processes

13. Provide consultation for corporate-wide BCP strategic and tactics.

14. Risk Analysis – A formal risk analysis assessing both internal and external threats and the risk they pose to the organization ranking business and functional areas by risk, adapt methodologies to move each area through the business continuity process and establish ongoing relationships and approaches to keep the process on track

15. Business Impact Analysis – A formal analysis of the impact to the organization of various disasters or major outages. Motivate, educate, and guide the corporation in the understand of business continuity concepts, standards, practices, industry tools, issues, and regulatory requirements

16. Strategic Business Continuity Plan – A formal set of strategies upon which planning efforts are based and which senior management approves including acceptable recovery time periods and resources required for the successful resumption of business operations

17. Incident Response Plan – Formal plan for the response to a major event that may require execution of one or all plans. Provide expertise and support to management and business functional areas, as requested, when a disruption occurs. Hold business units responsible for their plans

18. Operational Recovery Plans – Those plans necessary for the recovery of key operational or technological resources (i.e., data center, call center, network, production line, etc.)

19. Facilities Restoration Plan – Plan to ensure that internal organization and infrastructure changes as well as change in customer/client requirements are reflected in the plan. Monitor all business continuity plan tests and provide senior management with performance and plan readiness reports

20. Business Continuity Training – Conducts training for staff members in business and functional areas. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Ensure the consistency, adequacy, and maintenance of business continuity planning documents

Knowledge, Skills, Abilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The list below are representative of the knowledge, skill and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Business Continuity Planning

Develop business continuity strategy, design, planning, procurement, development, and implementation for GBC service lines and business operations. Responsible for leading and facilitating a comprehensive business continuity program to mitigate operation interruption.

Develop and maintain Business Continuity Plans - Those plans necessary to ensure organizational and service continuity despite a disaster or major outage (i.e., business unit continuity plans, redundant systems or applications, call center rerouting, etc.). Assures records, equipment, facilities, and other resources required for recovery are identified and properly maintained as part of the Business Continuity Plan.
Actively manage Continuity of Operations (COOP) and mitigate disruption of critical functions, to the greatest extent possible, through disaster preparedness activities, readiness training and exercises.
Develop a systematic framework that integrates business continuity and contingency planning at the department, service line, and business unit levels by proactively identifying interdependencies that affect restoration and ongoing operations of critical functions experiencing disruption.
Develop and execute recovery programs to ensure minimal loss and the ability to restore operations back to normal or better conditions.

Disaster Recovery Planning

Direct and maintain Incident Command Staff in preparation for all types of disasters. Ensure capability to respond to all event types including natural and man-made disasters, pandemic outbreaks and acts of terrorism. Ensure capacity to accommodate demand for response to disasters and public emergencies within business locations ensuring availability, capability to assist, and facilitating all aspects of emergency planning and response.

Ensure availability of updated, timely critical preparedness training
Assess and facilitate emergency preparedness plan upgrades to include disaster mitigation, preparedness, response and recovery
Provide and maintain appropriate planning resources to include systematic plans for conducting risk assessments for facilities to accurately reflect vulnerability assessments from an all-hazards disaster perspective
Develop and maintain resources to assist in mitigation efforts for top vulnerabilities at hospitals from an all-hazards disaster perspective
Lead emergency preparedness training to ensure full competency of all staff.
Direct disaster exercises including establishing testing methodologies, scenarios, and plans; coordinates the testing of recovery and business resumption procedures in different functional areas. Assures that recovery procedures are effective for the restoration of key resources, including technology, and for the resumption of critical business processes.
Provide consultation for corporate-wide BCP strategic and tactics

Planning components:

Risk Analysis – A formal risk analysis assessing both internal and external threats and the risk they pose to the organization ranking business and functional areas by risk, adapt methodologies to move each area through the business continuity process and establish ongoing relationships and approaches to keep the process on track.
Business Impact Analysis – A formal analysis of the impact to the organization of various disasters or major outages. Motivate, educate, and guide the corporation in the understand of business continuity concepts, standards, practices, industry tools, issues, and regulatory requirements.
Strategic Business Continuity Plan – A formal set of strategies upon which planning efforts are based and which senior management approves including acceptable recovery time periods and resources required for the successful resumption of business operations.
Incident Response Plan – Formal plan for the response to a major event that may require execution of one or all plans. Provide expertise and support to management and business functional areas, as requested, when a disruption occurs. Hold business units responsible for their plans.
Operational Recovery Plans – Those plans necessary for the recovery of key operational or technological resources (i.e., data center, call center, network, production line, etc.)
Facilities Restoration Plan – Plan to ensure that internal organization and infrastructure changes as well as change in customer/client requirements are reflected in the plan. Monitor all business continuity plan tests and provide senior management with performance and plan readiness reports.
Business Continuity Training – Conducts training for staff members in business and functional areas. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Ensure the consistency, adequacy, and maintenance of business continuity planning documents.

Business Continuity Planning Director

About Tenet Healthcare